Legal
The terms, notices and policies that apply when you use native.cards. native.cards is operated by Platehaus Sdn. Bhd., the company named in these documents.
For everyone
You hold a card, have joined a business's program, or are visiting.
Terms of Use
The agreement between you and native.cards: your account, Wallet Cards, Points and rewards, Family Accounts, and what each side is responsible for.
Version 1.0 · Last updated 29 October 2026 · 33 to 46 min to read
Privacy Notice
What personal data is collected, why, who receives it, how long it is kept and the rights you have.
Version 1.0 · Last updated 29 October 2026 · 35 to 48 min to read
Also in Bahasa Malaysia
Cookie and Browser Storage Notice
The kinds of things native.cards keeps in your browser, what each is for and your choices.
Version 1.0 · Last updated 29 October 2026 · 6 to 9 min to read
The full list, item by item: Cookies and browser storage
For businesses
Your business runs a program on native.cards.
Merchant Agreement
The agreement for a business using native.cards: the service, Wallet Cards, notifications, fees, data, and how the agreement ends.
Version 1.0 · Last updated 18 October 2026 · 86 to 117 min to read
Data Processing Agreement
How native.cards handles your members' personal data on your behalf, and the security measures behind it. Part of the Merchant Agreement.
Version 1.0 · Last updated 19 October 2026 · 28 to 39 min to read
Acceptable Use and Content Policy
What may be published and sent through native.cards, the standards for Wallet Cards and notifications, how content is reviewed, and how to report a concern.
Version 1.0 · Last updated 18 October 2026 · 27 to 37 min to read
Sub-processors and Other Recipients
The providers that process personal data for native.cards, what each receives and where.
Version 1.0 · Last updated 19 October 2026 · 5 to 8 min to read
Standard Program Documents
Ready-made Program Terms and a Privacy Notice, in English and Bahasa Malaysia, that a business can publish for its own members.
Version 1.0 · Last updated 17 October 2026 · 16 to 23 min to read
Questions
Write to support@native.cards. If your question is about a business's program, its rewards or what it does with your details, ask that business: its contact details are on its page and on the back of your Wallet Card.
To report something that breaks the rules, a use of your copyright or trade mark, or to ask for a decision about your business to be looked at again, report a concern.
Platehaus Sdn. Bhd. (1646457-T), CT-06-21 Subang Square Corporate Tower, Jalan SS15/4G, SS15, 47500 Subang Jaya, Selangor Darul Ehsan, Malaysia.
Apple, Apple Wallet and iPhone are trademarks of Apple Inc. Google, Google Wallet and Android are trademarks of Google LLC. native.cards is not affiliated with, sponsored by or endorsed by either.