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Simple pricing.More room to grow.

Spend on rewards, not fees. Own the loyalty that brings customers back and helps your brand grow.

  • Zero marketing notification feesOffers and reminders on your members’ Wallet Cards cost nothing to send. Each card gets three a day at most, so members aren’t flooded.
  • Zero SMS & WhatsApp costsNotifications reach members on their Wallet Cards, so there are no SMS or WhatsApp messages to buy.
  • Zero phone verification feesVerifying members’ phone numbers with WhatsApp, WhatsApp sign-in and emailed sign-in codes cost nothing per check, per code or per member.
  • Zero card issuing feesIssuing and updating Apple Wallet and Google Wallet cards costs you nothing, and members never pay to add them.
  • Zero commission on salesYou pay for your plan and your locations. Sales at your counter, POS or online store carry no fee from us.
  • Zero per-staff feesEveryone on your team gets their own sign-in and PIN, with roles, at no extra cost.

Core

RM310per location
a month

Billed monthly. Prices exclude SST.

3,000 active membersA member is active in a month when they collect or redeem with you, and counts once however often they come in. Joining, notifications and members who don’t come in that month are never counted. Your locations share what they include.a month per location, then RM40 per 1,000 more

Get started with Core

What’s included

  • Loyalty ProgramsChoose how members earn: a stamp card of 2 to 20 stamps, or points for every ringgit spent. You set what each reward costs, how long it lasts and who can see it.Stamp card or points for every ringgit
  • Rewards CatalogueRewards, offers and benefits with validity dates, stock limits, one-off or repeatable use, and visibility for everyone, members only or qualifying members. Each reward has a page showing how often it is claimed and used.Rewards, offers and members-only perks
  • Public Offers ListingRewards and offers you make public appear on the native.cards Offers & Rewards page, where people browse by category and find their way to your business page to join.Your public rewards on native.cards Offers & Rewards
  • Apple Wallet & Google Wallet CardsOne card for both wallets. Balances, stamps and rewards update on the card by themselves after every visit, with no app for members to download.Branded cards that update automatically
  • Card Studio DesignerDesign your card with your logo, colours and artwork, from a collection of premium templates and stamp designs. Supports QR, PDF417, Aztec and Code 128 barcodes.Templates, artwork, stamp designs and barcodes
  • Card Lifecycle ManagementSee every card you have issued and its status. Suspend or revoke a card, correct the information on it, and pause new cards on Apple or Google if you need to.Every issued card, with suspend, revoke and corrections
  • Location-Based Lock-Screen DisplayAdd each location’s map position and members’ cards surface on their lock screen when they are nearby, for up to 10 locations per card.Cards appear when members are near an outlet
  • Business Page & QR CodesA join and membership page on your native.cards address, styled to your brand. Six ready-made QR codes (counter, standee, window, receipt, online and general) with short links you can redirect, and a print designer for signs, table tents and social posts in PDF, PNG, JPEG or SVG.Hosted join page, QR codes and print designer
  • Member Enrolment ControlsPeople join straight away on your page. Choose which details to ask for at sign-up, such as phone, membership number or vehicle registration (booking reference once a booking system is connected), issue a card directly to a named person, and use email verification and lost-card recovery.Instant joining, your choice of sign-up details
  • Counter & ScannerStaff scan cards with the camera of any phone or tablet, in the browser. Each staff member has a PIN, so every stamp, point and redemption is recorded against them. Find members by member number or phone number, and correct mistakes with a full record.Scan, stamp, award points and redeem
  • Customer Management (CRM)Every member with their visits, spend and rewards waiting, grouped by stage (new, active, at risk, lapsed), with a full timeline for each member.Member records, visits, spend and lifecycle stages
  • Wallet NotificationsSend notifications straight to members’ Wallet Cards; on iPhone they can appear on the lock screen. Offers go only to members who agreed. Wording is checked before first use and each card receives a few notifications a day at most. No SMS or per-message charges.Offers, reminders and updates, no notification fees
  • Automated Member EmailsMembers automatically receive branded emails when they join, when their card is ready, and when a reward is ready or about to end. Every email carries an unsubscribe link where the law requires one.Welcome, card and reward emails
  • Multi-Location ManagementAdd every location with its address and map position, choose which programs it takes part in, and assign location managers and staff to the locations they work at.Outlets, addresses and staff assignment
  • Reporting & Data ExportAn overview of spend, new members and visits. Activity History lists every transaction and downloads as CSV, as does your reward history.Dashboard, activity history and CSV export
  • Team Roles & SecurityUnlimited staff accounts as owner, admin, location manager, staff or analyst, each seeing only what their role allows. Two-factor sign-in protects sensitive actions. Includes remote onboarding and email support.Unlimited staff, five roles, two-factor sign-in
  • Privacy & Consent ControlsEach member’s marketing permissions are recorded and respected in every message. Members can unsubscribe from emails and close their membership themselves: their name and phone number come off at once, and the rest is erased after 12 months unless they join again.Marketing permissions recorded and respected
  • Guided SetupA setup guide takes you from sign-up to your first member: security, logo and colours, business details, business page, locations, team, staff PINs, connections and your first message.Step-by-step launch checklist

Growing? Pro adds the Referral Program, POS & e-commerce integrations, analytics and a Dedicated Account Manager.

For brands scaling loyalty beyond the counter

Pro

RM430per location
a month

Billed monthly. Prices exclude SST.

5,000 active membersA member is active in a month when they collect or redeem with you, and counts once however often they come in. Joining, notifications and members who don’t come in that month are never counted. Your locations share what they include.a month per location, then RM40 per 1,000 more

Get started with Pro

Everything in Core, plus

  • Referral ProgramMembers invite friends and earn a share of the points those friends collect, with a bonus on the friend’s first visit and monthly caps. Suspicious joins are flagged for you to check.Members earn when the friends they invite earn
  • Family AccountsMembers form a Family Account to pool stamps and points and share rewards. You see the family members enrolled with your business.Families pool points and share rewards
  • Verified MembersAsk or require members to verify their phone with WhatsApp when they join. Each person verifies once and shares the number with you in one tap, verified numbers are marked in Customers and at the counter, and Require allows one membership per number. There is no charge per verification, and members can sign in with WhatsApp on your pages.WhatsApp-verified phone numbers, no charge per check
  • Notification Scheduling & Delivery ReportsSchedule notifications for later or repeat them on a set interval. The delivery report shows what was delivered, held or failed each week, and which members came in after a notification.Scheduled and recurring notifications, with results
  • POS & E-commerce IntegrationsOnline orders from WooCommerce and Wix earn points automatically, checked every two minutes, and refunds take points back. Each store is matched to one of your locations. Loyverse and Shopify are rolling out.Purchases earn points automatically
  • Retention & Location AnalyticsWho comes back and how soon, retention by joining month, member value and top members, and each location’s visits, members, new members and how many came back.Return rates, member value and outlet performance
  • Campaign & QR Performance TrackingSee which QR codes, links and posts bring in members, who came back and who added the card, with tracked join links for every campaign and a performance report for every QR code and print design.Source attribution, tracked links and QR reports
  • Custom Web AddressChoose your own web address, such as yourname.native.cards, once approved by native.cards.yourname.native.cards for your business page
  • Card Designer & Own Issuer AccountGoogle layouts and actions, Apple featured actions, card-back content and a brand library. Cards can be issued under your own Apple account, set up with our team (Apple’s developer fee is yours).Fuller card content, issued under your Apple account
  • Webhooks & AutomationSigned webhooks for member joined, card added, purchase recorded and reward used, to up to 10 endpoints.Send events to Zapier, Make, n8n or your systems
  • Canva IntegrationRolling outOpen your QR signs and posters in your own Canva account, finish them there and bring them back, with the QR code kept working.Finish your print designs in Canva
  • Dedicated Account ManagerA named Account Manager who knows your business. Each quarter: a performance report and a review call on members, return rates, reward use and each location. Program health checks with recommendations on rewards, earning rules and winning back lapsed members. Help planning campaigns and messages, rolling out to new locations and onboarding staff. Brand consultation and a card designer to create your Wallet Card with you. Scheduled with your Account Manager, subject to availability.Quarterly reviews, recommendations and hands-on help
  • Social Media Auto-RepliesRolling outReply automatically to Instagram and Facebook comments, story replies and message keywords with your join link, and see which posts bring in members.Instagram and Facebook replies with your join link
  • Google Reviews ManagementRolling outYour Google Business Profile reviews in one place, with replies, reply templates and a review request link.Read and reply to reviews in your dashboard
  • Meta Ads Audiences & ConversionsRolling outSync member audiences to Meta daily, build lookalikes, and send joins, visits and redemptions as conversions, for members who agreed.Target and measure ads with your members

Plus all 18 Core features: your program, Wallet Cards, counter, messages, reports and unlimited staff. Compare every feature

Price Calculator

Work out your price

A member is active in a month when they collect or redeem with you, and counts once however often they come in. Joining, notifications and members who don’t come in that month are never counted.
9,000 included
05k20k50k+

RM930a month

Average RM310 per location

How the monthly price is worked out
Locations 1–33 × RM310RM930
Active members1,800 of 9,000 includedRM0

Inside your plan, with room for 7,200 more active members a month.

Get started with Core

Billed monthly in advance in Malaysian Ringgit (MYR), excluding SST. Additional active member charges are billed the following month. More than 100 locations? Talk to us.

Features

Everything your loyalty program runs on.

The cards your members carry, the tools your team uses and the insights that drive smarter decisions.

Card Studio Designer

Design and preview Apple Wallet and Google Wallet cards in real time. Members need no extra app and their cards update after every visit.

Friday 17 October9:41
Awanori Coffee ClubnowYour free latte is readyShow your card at the counter to use it.
Awanori Coffee ClubnowCupping night, Friday 8pmMembers taste the new single origins first.
Awanori Coffee ClubnowDouble Bean points todayEvery drink before noon earns twice.

Wallet Notifications

Offers and reminders on the card and the iPhone lock screen. No SMS or per-message charges.

ML

Mei Ling T.

OL-0610Oolara Tea Bar members

6stamps

No phone number yet

m•••@example.com

No rewards to use or claim yet.

Full counter: receipts, corrections, history
This visit Earns +1 stamps

Counter & Scanner Unlimited staff accounts

Scan with any phone or tablet. Every stamp and redemption is recorded against the staff member’s own PIN.

On the high streetIn a shopping mall

GymNoodle barPharmacyBakerySalonBookshopPhone repairFloristLaundryBankGymAwanori BangsarOh, Awanori’s right here. Coffee time.
50% offSneakersPhonesNew inFashion1 + 1Bubble teaCinemaSaleBooksFree giftBeautyToys30% offEyewearSportsBankAwanori Mid ValleySo many choices…Ah yes, a treat at Awanori.

Friday 24 October

9:41

Awanori Coffee Clubnow

Awanori Bangsar is nearby

Location-Based Lock-Screen Display

Each card carries up to 10 of your outlets. When a member walks past one, on the high street or in a mall, iPhone can put your card on their lock screen: a reminder just as they can walk in. Nothing to send, nothing to pay.

Business Page & Custom Enrolment

Your own page where customers join in a few taps. Choose what you ask for, such as phone, membership number or vehicle registration.

Oolara Tea BarGood thingscome to membersJoin today and collect rewards as you go.Powered byScan to joinTerms apply.
Sticker
Oolara Tea BarAdd us toyour WalletJoin, then keep our card inApple Wallet or Google Wallet.Powered byScan to addTerms apply.
A6
Oolara Tea BarONE SCAN ANDYOU'RE IN!Join our rewards and keepyour card right on your phone.Powered byScan to joinTerms apply.
A4 poster
OO O L A R A   T E A   B A RWelcome tothe club!Join our members and startearning from your next visit.Powered byScan to joinTerms apply.
A5
Oolara Tea BarYour card, inyour pocketNo paper cards. No app todownload. Just scan and join.Powered byScan to joinTerms apply.
Table tent

QR Codes & Print Materials

Posters, counter signs, table tents and stickers in ready-made templates, each with the QR code to your page.

Members by stage402
New 48Active 286At risk 41Lapsed 27
18Overdue36Close to a reward23Rewards waiting

Customer Lifecycle Tracking

Every member grouped by stage, so you know who to welcome and who to win back.

Referrals+3 this week
AKAina invited 3 friendsEarns a share of their points
NRJLSM
Karim family · 4 members1,240 pts

Referral Program & Family Accounts Pro

Members earn a share of the points their friends collect, and families pool points to reach rewards.

Locations9

Multi-Location Management

Members earn and redeem at any location, and each location has its own staff and figures.

64%Came back within 30 days12 daysReturn windowRM186Member value
JoinedMonth 1Month 2Month 3
Jul64%51%44%
Aug61%49%42%
Sep66%53%
Oct68%

Retention Analytics Pro

Track repeat visits, customer lifetime value, top-performing members and performance across locations.

  1. 1 Tap WhatsApp
  2. 2 Confirm the number
  3. 3 Verified
calyra.native.cards
Calyra Skin

Verify your phone

To join Calyra Skin, verify your phone with WhatsApp. It takes one message and a tap.

Verify with WhatsApp

We share the number with Calyra Skin when you join.

calyra.native.cards
Calyra Skin
Now tap this number in WhatsApp14
  1. Open WhatsApp and tap Send.
  2. Tap 14 in the reply.
  3. Come back here.
Open WhatsApp

Waiting for you to tap 14…

calyra.native.cards
Calyra Skin

Share your verified number?

Calyra Skin asks members for a phone number verified with WhatsApp.

+60 12-•••• 4567

Share and join

Verified Members ProRM0 per verification

Ask or require members to verify their phone with WhatsApp when they join. Each person verifies once and shares the number with you in one tap.

Connections Pro

Automatically award loyalty points for WooCommerce and Wix purchases. Connect to Zapier, Make and n8n via webhooks. Coming soon: Shopify, Loyverse, Instagram, Facebook, Google Reviews and Meta integrations.

Compare Plans

See exactly what each plan includes.

Pro includes everything in Core, plus Family Accounts, Referrals and advanced tools to supercharge member growth and customer retention.

Features in Core and Pro
Prices per location a month, billed monthlyCoreRM310 / location a monthGet startedProRM430 / location a monthGet started
Members
Members on your listUnlimitedUnlimited
Active members included each month3,000 per location5,000 per location
Extra active membersRM40 per 1,000RM40 per 1,000
Verified Members: phone numbers verified with WhatsAppNot includedIncluded
WhatsApp sign-in on your pagesIncludedIncluded
Charge per verification or sign-in codeNoneNone
Loyalty program
Stamps, points, visits or spendIncludedIncluded
Rewards and offers, with stock limits and members-only itemsIncludedIncluded
Public listing on native.cards Offers & RewardsIncludedIncluded
Referral programNot includedIncluded
Family AccountsNot includedIncluded
Wallet Card
Apple Wallet and Google WalletIncludedIncluded
Card Studio Designer: templates, artwork and stamp designsIncludedIncluded
Location-based lock-screen displayIncludedIncluded
Card Designer: fuller card content and brand libraryNot includedIncluded
Own Apple Wallet issuer accountNot includedIncluded
Issued card management: suspend, revoke, correctIncludedIncluded
Joining
Hosted business pageIncludedIncluded
Custom web address (yourname.native.cards)Not includedIncluded
QR codes and print designerIncludedIncluded
Instant joining and your choice of sign-up detailsIncludedIncluded
Canva for print designsRolling outNot includedIncluded
Counter
Scan, stamp, add points and redeemIncludedIncluded
Staff PINs and member lookup by number or phoneIncludedIncluded
Staff accountsUnlimitedUnlimited
Notifications
Messages on members' cards, offers includedIncludedIncluded
Scheduled and repeating messagesNot includedIncluded
Delivery and visit reportNot includedIncluded
Automated member emailsIncludedIncluded
Charge per notificationNoneNone
Growth
Campaign tracking, tracked join links and QR reportsNot includedIncluded
Instagram and Facebook auto-repliesRolling outNot includedIncluded
Google ReviewsRolling outNot includedIncluded
Meta ads audiences and measurementRolling outNot includedIncluded
Connections
WooCommerce and WixNot includedIncluded
Loyverse and ShopifyRolling outNot includedIncluded
Webhooks to your own systemsNot includedIncluded
Reports
Overview of spend, members and visitsIncludedIncluded
Activity history and CSV exportIncludedIncluded
Retention, member value and location insightsNot includedIncluded
Team and support
Roles and two-factor sign-inIncludedIncluded
Privacy and consent controlsIncludedIncluded
Guided setupIncludedIncluded
Email support and remote onboardingIncludedIncluded
Dedicated Account ManagerNot includedIncluded
Quarterly performance report and review callNot includedIncluded
Program health checks and recommendationsNot includedIncluded
Campaign and message planningNot includedIncluded
Rollout and staff onboarding helpNot includedIncluded
Brand consultation and card designerNot includedIncluded

Rolling out Developed and included in your plan, with access being enabled progressively across businesses. Account Manager sessions are scheduled with your Account Manager, subject to availability.

Frequently Asked Questions

Clear answers to your pricing questions.

Need more information? Chat with our team.

Plans and Billing

  • What counts as a location?

    Each shop, branch, venue or online store where members earn or redeem rewards counts as one location. Registers, scanners and staff within the same location are included. Pay only for locations running your loyalty program.

  • Can different locations use different plans?

    No. All locations under the same business share one plan, ensuring a consistent loyalty experience across every location.

  • How does the location discount work?

    Your first 5 locations are full price. Each location after that is discounted by tier:

    • Locations 6 to 20: 15% off
    • Locations 21 to 50: 25% off
    • Locations 51 to 100: 35% off

    Adding a new location never changes the price of your existing ones. For example, 10 locations on Core cost RM2,868 a month.

  • What is an active member?

    A member who collects or redeems with you in a month. Each one counts once, however often they come in. Joining, notifications and members who don’t come in that month are never counted, so your list can grow as large as you like.

  • How many active members does my plan include?

    Each location includes 3,000 a month on Core and 5,000 on Pro, and your locations share them: three Core locations include 9,000. Beyond that, each extra 1,000 active members, or part of 1,000, cost RM40. Stamps, points, rewards, Wallet Cards and notifications are never charged, and we never take a share of your sales.

  • What happens if I exceed my included active members?

    Your loyalty program continues without interruption, with alerts at 75% and 100% of your included allowance. The first month of excess usage is free. Subsequent overages are billed on your next invoice, with monthly overage charges capped at your plan price unless you approve a higher limit.

  • How does monthly billing work?

    Your subscription is billed monthly in advance in Malaysian Ringgit (MYR). Any additional active member charges are billed the following month. Invoices are payable within 14 days, and applicable SST is charged separately.

  • Can I move between Core and Pro?

    Yes. Switch plans as your business needs change.

  • Can I cancel my subscription at any time?

    Yes. You can close your native.cards account at any time through the platform or by writing to our team. For fixed-term agreements, any remaining contractual fees are still payable. Fees already paid are non-refundable for unused billing periods or plan downgrades.

  • Can subscription prices change?

    Yes. We provide at least 30 days’ written notice before any price changes take effect. For fixed-term agreements, new pricing applies only upon renewal. If you disagree with a change, you can cancel before the new rates take effect.

  • What happens if a payment is overdue?

    If an invoice remains unpaid, we provide at least 7 days’ written notice before temporarily suspending service until payment is received. All account data remains preserved and accessible upon reactivation.

  • What does “Rolling out” mean?

    The feature is developed and included in your plan, with access being enabled progressively across businesses. Once available, it activates automatically at no additional cost.

  • Do you offer custom pricing for larger businesses?

    Yes. We offer tailored pricing for businesses with more than 100 locations or over 50,000 monthly active members when the plan’s included allowance is lower. Talk to our team or email sales@native.cards to discuss your requirements.

What You Get

  • What’s included in Core?

    Everything needed to run your loyalty program: stamps, points, visit- or spend-based rewards, offers, branded Apple Wallet and Google Wallet cards, a business page with QR sign-ups, staff checkout tools, member management, messaging, reporting and data exports. Plus, unlimited staff accounts with role-based access and two-factor authentication.

  • What’s included in Pro?

    Pro includes everything in Core, plus advanced tools to supercharge member growth and retention. Unlock Referrals, Family Accounts, scheduled and recurring messages, WhatsApp member verification, POS and e-commerce integrations, advanced analytics, custom web addresses, enhanced card designs and webhooks. Enjoy dedicated account management, brand consultation and professional card design support. Rolling out: Social Replies, Google Reviews, Meta Ads, Canva, Loyverse and Shopify integrations.

  • Is WhatsApp verification included in Pro?

    Yes. Verified Members is included in Pro, enabling one-time phone verification through WhatsApp and one-tap sharing of verified numbers with your business. No additional fees for verification or sign-ins. Signing in with WhatsApp, Apple, Google or an emailed code is on every business page, on every plan.

  • Do customers need to download an app?

    No separate loyalty app required. Customers can join through your business page or by scanning a QR code, then save a digital membership card directly to Apple Wallet or Google Wallet in just a few taps.

  • Do I need special hardware?

    No. native.cards runs in the browser. Your staff scan cards with the camera of any phone or tablet, or find a member by member number or phone number. There is nothing to install.

  • Which POS and online stores connect?

    WooCommerce and Wix today, on Pro. Loyverse and Shopify are rolling out. If you use another system, tell us: new connections are scoped and quoted separately.

  • How do notifications to members work?

    Notifications appear on your members’ Wallet Cards, and on iPhone they can show on the lock screen. Offers go only to members who agreed to receive them. New wording is checked before first use, and each card receives three a day at most so members aren’t flooded. Notifications are never charged.

  • What support do I get?

    Every plan includes onboarding and support by email at support@native.cards. Pro adds a Dedicated Account Manager: a quarterly performance report and review call, program health checks with recommendations, help planning campaigns and rolling out to new locations, and brand consultation with a card designer. Sessions are scheduled with your Account Manager, subject to availability.

  • What isn’t included?

    Card payments, the rewards you give your members, printing, devices and legal or tax advice. native.cards runs your program; you decide and fund what your members receive.

Wallet Cards and Your Members

  • Whose name is on the card?

    Yours. The card carries your brand, your colours and your contact details. Cards are normally issued through native.cards’ own Apple and Google accounts; on Pro they can be issued under your own Apple account.

  • Does Apple or Google charge anything?

    No. Adding the card to Apple Wallet or Google Wallet is free for your members, and you may not charge them for it.

  • Can I use my own web address?

    Every business gets a page on native.cards. On Pro you can choose your own name, such as yourname.native.cards, once we approve it. It is yours to use while you are with us.

  • What can’t I promote?

    Alcohol, tobacco and vaping, gambling, explicit content and religious content aren’t allowed on native.cards, even where they are legal for your business elsewhere. The full list is in our Acceptable Use and Content Policy.

Your Data and Your Rights

  • Who owns my customer data?

    You do. Your business is the data controller for your members’ information and native.cards processes it for you under our Data Processing Agreement. We never use your members’ details to market another business to them.

  • Who owns my logo and card designs?

    Your logo, artwork and content stay yours. Our templates are yours to use while you are with us, and signs you have already printed can stay up after you leave.

  • Can I export my data?

    Yes. You can download your activity history and reward history as CSV at any time. If you leave, we provide an export of your member data and program records on request within 30 days, provided your account is paid up.

  • What happens to members’ cards if I leave?

    Your program closes to new members, your pages come down and no more messages are sent. Cards already in members’ Wallets stop updating and may be marked as expired, and your QR codes stop working. Tell your members before you go.

  • Which terms govern my subscription?

    Your subscription is governed by our Merchant Agreement, together with the Data Processing Agreement and Acceptable Use and Content Policy. If any information in these FAQs conflicts with the Merchant Agreement, the Merchant Agreement takes precedence.

Getting Started

  • How do I get started?

    Create your account, enter your business details, design your Wallet Card and configure your rewards. Before activation, we verify each business, including its SSM registration, and may request supporting documentation.

  • Can I explore the platform before signing up?

    Absolutely. Contact our sales team for a comprehensive walkthrough of native.cards and its features.

Elevate Your Brand's Digital Experience

Transforming how global businesses engage with customers.

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+60 13 634 8888+60 3 5614 0042
or email us atsales@native.cards
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native.cards is the Wallet‑first customer engagement platform (CRM), powering modern brand experiences in Apple and Google Wallet.

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Company

PLATEHAUS SDN. BHD.

Owner and operator of native.cards

Business Registration No. [SSM]:
1646457-T
Business address
CT-06-21 Subang Square Corporate Tower
Jalan SS15/4G, SS15
47500 Subang Jaya
Selangor Darul Ehsan, Malaysia

A reason to return.

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Support
support@native.cards
Operating hours
Monday–Friday · 8:00 AM–11:00 PMSaturday–Sunday · 10:00 AM–10:00 PMMalaysia time
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